Infosys Walkin Drive For Freshers

Infosys Walkin DriveInfosys Walkin Drive For Freshers, Further Information Like Vacancies, Education Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Infosys Walkin Drive For Freshers

Company Name : Infosys

Designation :  Customer Voice Support

Qualification : Any Graduates / Post Graduate

Experience : 0 to 3 Years

Job Location :  Bangalore, Mysore

Salary Details : As Per Industry

Job Description:

The Universal Agent is responsible for customers related queries. Provide basic Customer service. Uniiversal Agent is also responsible for providing first class support for non-technical inquiries and escalations coming from business customers.

EXPERIENCE:

Holds a college degree in any stream.

Job Description

  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International Voice Process
  • Any graduate /PG (Freshers 2017 batch with no backlogs)
  • Work location Bangalore.

SKILLS:

  • Strong written and verbal communication skills
  • Good PC skills.
  • Good customer convincing skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills

CORE ACTIVITIES:

  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services .
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
  • Must meet or exceed individual performance goals and metrics focused on providing customer support.

Please ask your Friends/Colleagues to directly walk-in to the mentioned venue, kindly ask them to mention DS-Monica on top of their resume.

Apply Mode : Walkin

Company Profile :

Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bengaluru, Karnataka, India. Infosys is the second-largest Indian IT company by 2017 revenues and 596th largest public company in world in terms of revenue. On June 30, 2017, its market capitalisation was $34.33 billion. The credit rating of the company is A- (rating by Standard & Poor’s).

Infosys was established by 7 engineers in Pune, India with an initial capital of $250 in 1981. It was registered as Infosys Consultants Private Limited on July 2, 1981. In 1983, it relocated its office to Bengaluru, Karnataka, India.

Name Change: The company changed its name to Infosys Technologies Private Limited in April 1992 and to Infosys Technologies Limited when it became a public limited company in June 1992. It was later renamed to Infosys Limited in June 2011.

Walkin Date : 13th Feb 2018

Walkin Time : 10:00 AM to 2:00 PM

Venue Details :

If interested Kindly walk-in to the below mentioned address.

Infosys BPM, #27
J.P.Nagar 3rd Phase,
Bannerghatta Road
Bangalore
(Landmark :Near Jayadeva Heart Hospital )

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