Groupon Walkin Drive For Freshers | Salary : Rs. 4,50,000 P.A.

Groupon WalkinGroupon Walkin Drive For Freshers, Further Information Like Vacancies, Education Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Groupon Walkin Drive For Freshers

Company Name :  Groupon

Designation :  Customer Service

Qualification : Any Graduate

Experience : 0 – 4 years

Job Location :  Bangalore

Salary Details : INR 2,00,000 – 4,50,000 P.A.

Job Description:

  1. Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
  2. Be a first point of contact to handle and resolve customer complaints.
  3. Resolve customer issues in a timely and consistent manner
  4. Manage time and productivity to meet daily individual and team ticket targets
  5. Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption
  6. procedures, and specifics around different types of merchant features
  7. Identify and escalate issues appropriately.
  8. Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat
    Research information and troubleshoot problems using available resources.

Skills and Qualification:

  1. Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
  2. Skilled and eloquent in writing.
  3. Strong communication and interpersonal skills.
  4. Ability to work under pressure and adapt quickly to adverse situations.
  5. Experience in e-commerce or back office environment will be an added advantage
  6. Comfort in a computer based role for up to 8 hours a day
  7. Ability to work in any shift based on business needs.
  8. Minimum Experience: Fresher – 2013, 2014, 2015, 2016,2017 / 0 – 4 Years experience

Apply Mode : Walkin

Company Profile :

Groupon is an American worldwide e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 15 countries. Based in Chicago, Groupon was launched in November 2008, and the first market for Groupon was Chicago, followed soon thereafter by Boston, New York City and Toronto. By October 2010, Groupon was available in 150 cities in North America and 100 cities in Europe, Asia and South America, and had 35 million registered users.By the end of March 2015, Groupon served more than 500 cities worldwide, nearly 48.1 million active customers and featured more than 425,000 active deals globally.

Walkin Date :  12th to 23rd Feb 2018

Walkin Time : 8:00 AM

Venue Details :

Interested Candidate can come for Walk-In interview

Gopalan Global Axis (IT SEZ) – 2nd Floor,
G-Block, Road 9, KIADB Export Promotion Area ,
Whitefield, Opp Satya Sai Hospital,
Bengaluru 560066.

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