Dell Walkin Drive For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..
Dell Walkin Drive For Freshers
Company Name : Dell International Services India Private Limited
Designation : Technical Support
Qualification : Any Graduate
Experience : Freshers
Job Location : Gurgaon
Salary Details : As Per Industry
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for OOW, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Graduate Fresher can Apply(Except MCA/M.Tech)
Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Technical Qualification
Apply Mode : Walkin
Walkin Date : 15th to 16th March 2018
Walkin Time : 12:00 PM to 3:00 PM
Venue Details :
Interested Candidate can come for Below Address
Dell International Services,
Vipul tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002
Contact Person : Ellora Dutta | 01244579165