Dell Walkin Drive For Freshers

Dell Walkin DriveDell Walkin Drive For Freshers, Further Information Like Vacancies, Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Dell Walkin Drive For Freshers

Company Name :  Dell International Services India Private Limited

Designation :  Technical Support

Qualification :  Any Graduate

Experience : Freshers

Job Location :  Gurgaon

Hyderabad Walkins

Bangalore Walkins

Salary Details :  As Per Industry

Job Description:

Role Overview

Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software

Role Responsibilities
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for OOW, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Requirements

Graduate Fresher can Apply(Except MCA/M.Tech)
Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.

Preferences
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Technical Qualification

Railway Jobs

Apply Mode : Walkin

Walkin Date : 15th to 16th March 2018

Walkin Time : 12:00 PM to 3:00 PM

Venue Details :

Interested Candidate can come for Below Address

Dell International Services,
Vipul tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002

Contact Person : Ellora Dutta | 01244579165

10 Responses to "Dell Walkin Drive For Freshers"

  1. Nandkishor Barmate · Edit

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  3. Hai, Myself Meghana completed btech in 2014. Completely handling sales experience still interested to be part of core work. Please for further details reach me on. 9666074998.

    Reply
  4. DINKAR TRIPATHI · Edit

    Hai, Myself DINKAR TRIPATHI completed 12TH in 1996 & B. Com II YEAR ONLY. Completely handling COMPUTER WORK TYPE HINDI 60 WPM, TYPE ENG.70 WPM & window install photoshop work, PageMaker, excel etc. experience in 13 years interested to be part of computer office work. Please for further details reach me on. +91 979535 2720

    Reply
  5. Anil Kumar
    One year diploma hardware and networking in Chandigarh
    8 year experience……..
    Job location Chandigarh
    9815122627

    Reply

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